This year, Attijari bank Tchad strengthened its
customer-focused services through the introduction
of new dedicated services and the deployment of
solutions in the f ield. The year was also marked
by an intensif ication of visibility and commitment
initiatives, with the organization of professional
meetings, participation in major conferences,
support for higher education establishments and
the launch of targeted communication campaigns.
The Bank continued to develop its CSR actions
in favor of the environment, through active
participation in National Tree Week and f inancial
and technical support for women's empowerment
initiatives through La Maison Nationale de la
Femme. All these initiatives ref lect the company's
local roots and its active role in the country's
economic dynamic.
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Union Gabonaise de Banque (UGB), one of Gabon's
leading banks, has made a name for itself with its
innovative operations on national and international
capital markets, steering the repurchase of
Gabonese eurobonds and arranging the reprof iling
of sovereign debt into local currency
In the corporate market UGB ranks 2
nd
in terms
of investments and 1
st
in terms of commitments
per signature demonstrating its ability to support
structuring projects This position has been
strengthened by the recent deployment of digital
solutions such as the migration to a new online
banking platform and the implementation of a
workf low for Trade Finance activities
UGB continues to be the main collector of savings
and the second-largest lender to individuals,
a position consolidated by the successful
implementation of the LOANGO project, aimed
at improving the monitoring of credit f iles for
individuals to ensure a smoother process. We
can also mention the deployment of contact
and contactless electronic payment terminals
(TPE) at retailers.
These achievements
were made while
maintaining
exceptional f inancial
performance indicators
and ensuring quality
communication
and listening with
its customers and
employees via digital
channels, notably
thanks to the launch
of of Ïcial pages on
Facebook, LinkedIn
and YouTube.
Throughout the year, Banque Internationale
pour l'Afrique au Togo (BIA Togo) strengthened
its customer proximity with targeted campaigns
on back-to-school credit and rapid transfers,
while reopening the Zongo branch to better cover
its areas of activity. The bank also asserted its
presence in the economic ecosystem through its
participation in several major events, including
the Salon International des Banques and the West
Africa Energy Summit On the digital side the
ADRIA project and a new visual identity for BIA
NETBIA MOBILE testify to the banks commitment
to modernization Last but not least BIA Togo
has stepped up its environmental commitments
raising employees awareness of ecogestures and
optimizing energy consumption with ecoef Ïcient
equipment
A YEAR OF COMMITMENTS,
initiatives and pan-african growth
02
63
years
Attijariwafa bank